Join the J.C. Hart Team! Click here to see our current job openings.

Why You Should Ask About 24/7 On-site Apartment Maintenance in Fishers

August 07, 2020
Patio at North Haven

It’s after midnight, and while you’re going to bed, you feel a drip, drip drip. You look up, noticing a wet mark on the ceiling that’s starting to grow . Anxiety sets in as you scamper for a bucket or garbage can to collect the falling water.

What’s your next action? Do you have an emergency line for apartment maintenance? How many minutes will it be before they get there? Should you have to wait until the next morning? Or were you shrewd enough to live in a complex with 24/7 on-site emergency apartment maintenance in Fishers?

What Specifically Is A Maintenance Emergency?

Master bedroom in Fishers apartments.

Hopefully, many of your apartment maintenance calls will be routine. You may see that your stopped up shower drain demands a a tad bit more work than a bottle of Liquid Plumber. Or maybe you accidentally put a dent in the wall trying to hang your new TV. These are annoying snafus that can be fixed the next day instead of needing an emergency maintenance call in the dark of night.

However, there are those repairs that need urgent attention. Wait on a water leak and your things in your one-bedroom apartment could see serious damage. A broken fire alarm can keep you -- and your neighbors -- awake all night. Emergency maintenance may also be needed when your if they are on another line to a voicemail, which then goes to an night manager, who then contacts an outside contractor,who then drives over to your place to start repairs.

The response time between the separate situations can seem outrageous, especially when you’re worried about your safety . If your apartment has round the clock emergency repair, then a technician should arrive there in minutes or at the very least give you an ETA. That’s much more professional than waiting for hours hoping a contractor is on their way.

A Few Questions You Should Ask On Your Apartment Tour

Exterior view of a Fishers apartment building.

While you tour apartments and explore the luxurious apartment amenities in Fishers, you should also find out about the emergency maintenance procedures. Specifically, ask these three questions:
  • Does your building employ on-site technicians or will they contract out?

  • Do you submit repair tickets by phone or online?

  • Can you explain the off-hours maintenance system ? And how long will it take for maintenance to show up?

These are responses that you should be aware of before it’s 1:00 AM Sunday morning and you’re watching the cascading water pouring down from your leaking broken pipe.

The District at Saxony Apartment Homes Only Uses 24/7 On-Site Apartment Maintenance

With The District at Saxony Apartment Homes, we want you to feel safe and secure in your apartment. We staff on-site maintenance that will complete your emergency maintenance request anytime. Call us at 317-576-3057 or hit the “book a tour” button today!