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Why You Should Ask About 24/7 On-site Apartment Maintenance in Fishers

It’s after midnight, and while you’re cleaning up to go to to bed, you hear a drip. Glancing up, you notice a damp mark on the ceiling that’s starting to expand ? Do you have an emergency contact for apartment maintenance? How long will it be before they arrive? Should you have to wait until normal business hours? Or were you shrewd enough to live in a complex with 24/7 on-site emergency apartment maintenance in Fishers?

What Specifically Is A Maintenance Emergency?

Master bedroom in Fishers apartments.

Hopefully, many of your apartment maintenance calls will be routine. You may find that your clogged shower drain demands a a tad bit more work than a bottle of Drano. Or perhaps you accidentally put a dent in the wall trying to hang pictures. These are annoying snafus that can be fixed the next day instead of needing an emergency maintenance call in the middle of the night.

But, there are those repairs that need urgent attention. Wait on a water leak and your things in your one-bedroom apartment could see serious damage. A broken smoke detector can keep you -- and the building -- up all night. Emergency repair may also be needed when your if they are on another line to a voicemail, which then is forwarded to an night manager, who then calls an outside contractor,who then drives over to your apartment to start repairs.

The response time between the separate methods can seem staggering, especially when you’re worried about getting to safety . If your apartment has round the clock emergency repair, then they should arrive there in minutes or at least estimate their time of arrival. That’s much more professional than waiting for hours hoping an outside service is on their way.

A Few Questions You Should Ask On Your Apartment Tour

Exterior view of a Fishers apartment building.

While you tour apartments and explore the luxurious apartment amenities in Fishers, you should also find out about the emergency maintenance procedures. Specifically, ask these 3 questions:
  • Does your apartment complex employ on-site technicians or will they contract out?

  • Do you submit repair tickets by phone or online?

  • Can you explain the off-hours maintenance system ? How long will it take for someone to respond?

These are responses that you should be aware of before it’s 1:00 AM Sunday morning and you’re watching the cascading water pouring down from your leaking broken pipe.

The District at Saxony Apartment Homes Only Uses 24/7 On-Site Apartment Maintenance

With The District at Saxony Apartment Homes, we want you to feel safe and secure in your apartment. We staff on-site maintenance that will complete your emergency needs anytime. Contact us at 317-576-3057 or hit the “book a tour” button today!

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